Answer Posted / akhilesh
I need to be confident. fluent in english and last but not
the least ready to work in shifts.
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What have you done to promote great customer service?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
how are you qualified for this job?
Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
How do you get here? (About Route)
describe one of your memorable day? how is education useful for any body?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
What are the key aspects that can help to improve your customer service?
TELL ME YOU HAVE SEEN CROWDED MARKET?
Describe the assessment room ? What did u heard or watched recently?
Explain briefly Globalisation
what is your career aspect & if they asked in general what should i answer?
1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
What do you consider as an important aspect of a successful call center?
What is the biggest challenge you have faced in work in the past 12 months?