Answer Posted / diana kapadia

inbound- It is a process where customer calls us for his
query regarding company's product.

outbound- It is a process where we calls our customer for
the new company's product.

Are you willing to relocate/travel?

2254

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i am 10 pass with cbse board can i get a job in call center

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I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.

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hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

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If you are given a chance to be a president what should be the first thing you gonna do? and why?

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Why Accenture? What do you know about Accenture?

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I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....

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I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

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after ur intermediate why had u stoped ur eduation for one year ?

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What you would like to wear traditional or western ?

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7. Performs the services right first time

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How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

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What is iso:9000 in outsourcing? : bpo

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name useful online tools that can be used for better customer service

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What will you do in a situation where system shuts down and you still handling customer on the phone?

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