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what is inbound and outbound

Answer Posted / g.bhagirathi rao

inbound call centres means the calls coming to the centre
from customer and the customer executive have to recieve
the call and give the answer and solvation of customer in a
effiecient and provessional way for customer satisfaction
and for organization devlopement.
if u need any answer from me u can email to my id that is
bhagirathi_rao@yahoo.com

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