What is meant by TROUBLESHOOTING?
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Answer Posted / animon.a
we can detect the problems in networking and resolve it
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What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
What according to you is a job like at a call center?
being a b.c.a student why do you want to go for a call centre job
4. Materials associated with the service are visually appealing
Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?
topic was , tell me something about 'CHILDLABOUR'?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
have you seen a manhole? why do you think it is shaped like a circle?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
How would I sell something to some one over the phone? What is selling skill?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
Why we promoted you as senior Team leader
