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Answer Posted / saptarshi
customer care mainly deals with the customer. customer care
helps out the customer to solve their problems and queries
in a proper and effective way.
| Is This Answer Correct ? | 2 Yes | 1 No |
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why you think you are suitable for the position of computerOperator?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
What will be your approach to improve customer service?
How would your team/manager describe you?
Do you want to ask us something about the company?
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
What is your toughest or most challenging experience in life and how did you handle it?
how did u celebrate your last birth day ?
What are the critical attributes of a customer service representative?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
What is your biggest achievement? Can you give me an example of ?
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
