Question { 3532 }
What are the various role and responsibilities of
organization SQA?
Answer
There are some interesting challenges for SQA role &
activities in my organization.
This is with reference to Software Industry.
Basically there is at a gross level lack of compliance to
Quality Management system (This is more to do with a mindset
issue & ego, high esteem perspective, ‘I can delivery
without QMS’)
Even the people in escalation path just listen, but do not
take much action.
SQA is supposed to co-ordinate reviews (tech and management)
However the fact is that practitioners preciously know when
a review is required as they have higher and bigger stake in
the project and they do it exactly when required
irrespective of what SQA says.
SQA is then merely a coordinator.
If SQA recommends a practice, no one follows (even though it
is understood that SQA is a customer advocate), when the
same thing is asked by customer, without fail everyone follows!
I find something wrong with the way SQA
Roles/Responsibilities are defined & implemented in the
organization I work with.
In one of the CMM Books I came across a Disadvantage of SQA
concept that was indicative of organizations would not want
to assign their best technical talent into such roles.