Question { HSBC, 110320 }

what is for call centre
what is voice and non voice and what is the eligiblity for
this job

Answer

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.