Question { 9400 }

Explain About Dunning Procedure?

Answer

Dunning procedure is used for credit management, if
customer’s outstanding goes behind decided credit terms
then you can sent dunning letter to customer for reminder.
You can use by t-code F150

Question { 11891 }

Hi Gurus,
Can give me the configration steps of Customer Return
(Exise material) Material. For which reference we have to
take the material in our stock .Thanks

Answer

Before that you should define order type and pricing
procedure for return sales order. After that you can make
the return sales order with reference of sale order number
it will copy all data which you sold to customer, put the
storage location, batch number in sales order & save. Then
you can make PGR by VL01N. And the check the material using
t-code MMBE it will show in return column, otherwise you
can create return sales order without reference and put all
the reference manually.