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What are the critical attributes of a customer service representative?
Mention what are the critical attributes of a call center executive?
Do you know the procedures which should be followed while talking to a customer?
If our call center is involved in activities that bend many laws, would you work with us?
I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap
Ar caller aptitude questions
What is the metric RSA?
What are your advantages as a newbie?
Tell me about Job responsibilities
I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,
