Tell me your mother daily routine
what are the advantages of crm ?
what is crm?
How Did you spent you're last Night?
What will be your approach to improve customer service?
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
Mention the types of call center and what is the difference between them?
How to deal with the difficult customer?
Have you ever worked in a call center before? If so, how long did you work there?
How can you turn down a request from a valued client?
What are the important things you need to take care of implementing a crm solution to your business?
Why do you want to work in a call center?
What would you do if the customer says that it took you long to resolve an issue?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
How can you get responsive customer feedback?