I am using Quality Center 9.2. While raising a defect i can see that there is

I am using Quality Center 9.2. While raising a defect i can
see that there is only option to send a mail to assigned
and it is also sent to me. Is there any way i can send the
mail to multiple users ? I know i can save the defect and
than later sent it to multiple users, but is there any way
where i can send it at the time of raising the defect
itself. Any configuration that can be done by an
adminstrator?

Question Posted / rakesh.tgs

3 Answers
12249 Views
I also Faced
E-Mail Answers

Answers were Sorted based on User's Feedback

I am using Quality Center 9.2. While raising a defect i can see that there is only option to send ..

Answer / neha

We have to make some setting in the QC admin. There we need
to specify to which all users and to which all groups we
need to shoot an email while raising a defect. So as soon as
we raise a defect in defect tab , it will automatically give
the information to all those users and groups which you have
specified in QC admin for defects. But for these setting you
need to have Admin rights.

Is This Answer Correct ?

0 Yes

0 No

I am using Quality Center 9.2. While raising a defect i can see that there is only option to send ..

Answer / andrew

not an answer, but a question as to whether you've managed
to create nything through workflow to overcome this. We've
had the same question raised by members of my test team and
we're keen to write a solution into QC, otherwise we have
to set up static rules per project into the customisation,
which is not ideal.

Thanks

Is This Answer Correct ?

0 Yes

1 No

I am using Quality Center 9.2. While raising a defect i can see that there is only option to send ..

Answer / ram

while logging a Defect you can chose the option as View by
Group and so that you can send a mail to more than one
user. This may not solve your problem but this is one way
to send mail to more than one user while logging a Defect.

Is This Answer Correct ?

0 Yes

1 No

Post New Answer