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How do you manage team performance?
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You are a project manager for an agricultural supply company. You have just completed and obtained sign-off on the scope statement for your new Natural Bug Busters project. A key stakeholder has informed you that a deliverable is missing from the scope statement. This deliverable is a critical success factor. You should do which of the following? A. Inform the stakeholder that work not stated in the scope statement is excluded from the project. B. Modify the scope statement to reflect the new deliverable. C. Inform the stakeholder that this deliverable can be included in the next project since sign-off has already been obtained. D. Modify the scope statement after an approved change request has been received from the stakeholder.
What will you do, if your subordinate has a problem with you? How will you deal with this situation
You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should: A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager. B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings. C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review. D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.
You are a project manager for Capella Systems. Your company writes custom software for accounting and financial systems for medium- to large-sized corporations. Your recent project has experienced some setbacks, and you've been forced to rework the design of one of the programs because it doesn't match the customer's requirements. Since some parts of the program have already been written, it will have to be rewritten so that it matches the design changes. This rework has increased costs, and you're beginning to notice some signs of poor morale because of the rework. Which of the following is true? A. The problems occurred because the WBS was not constructed properly. B. The quality assurance plan was carried out correctly, which is how the design problems were discovered. C. The problems occurred as a result of poor scope definition. D. The Risk Management Planning process details these kinds of risks and the responses you should put into place should they occur.
Obtaining formal project plan approval and sign-off is important for all of the following reasons except: A. Stakeholders are able to recommend a project Planning methodology to follow throughout the remaining process groups. B. Stakeholders are aware of the project details, which make them more likely to participate in future project decisions. C. Stakeholders will be more likely to cooperate. D. Stakeholders are aware of the specific details regarding project schedules, budgets, and risks.
All of the following are true regarding the tools and techniques of Activity Sequencing except: A. GERT uses analogous methods. B. GERT allows for loops. C. GERT is a conditional diagramming method. D. GERT allows for conditional branches.
What is one of the problems with project management software? A. The project manager manages the software instead of the project B. Project duration calculations are sometimes approximate. C. You cannot override the project management software decisions regarding schedules. D. It’s expensive and difficult to use.
You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
You are a project manager for Fountain of Youth Spring Water bottlers. You are installing a new accounting system and have identified several problems and their causes. You decide to use which of the following to identify the variables that will have the greatest effect on project outcomes? A. Design of experiments B. Bench marking C. Benefit/cost analysis D. Flow charting
Your project sponsor has requested a cost estimate for the project. She would like the cost estimate to be as accurate as possible as this might be her one and only chance to secure the budget for this project due to recent cuts in special projects. You decide: A. To use analogous estimating techniques B. To use bottom-up estimating techniques C. To use top-down estimating techniques D. To use expert judgment techniques
You are developing your project schedule and have decided to use the PＥRT method to determine project duration. The estimates you've gathered so far include the following: Most likely is 200 hours, optimistic is 180 hours, and pessimistic is 220 hours. Which of the following is the correct PERT estimate? A. 190 B. 266 C. ２00 D. 210
All of the following are true regarding configuration management except: A. Requires all acceptance decisions to be made through the CCB B. Serves as a change control system C. Describes the physical characteristics of the product of the project D. Controls changes to the characteristics of an item or system
Design Patterns 
