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You know that change control systems are important as they describe how to submit change requests and document how to manage the change, track the status, and determine the management impacts of the change. Each of the following processes in the Controlling process group uses a change control system as one of its tools and techniques except:
A. Integrated Change Control
B. Quality Control
C. Scope Change Control
D. Schedule Control
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What is the purpose of the project charter? A. To recognize and acknowledge the project sponsor B. To recognize and acknowledge the existence of the project and commit organizational resources to the project C. To acknowledge the existence of the project team, project manager, and project sponsor D. To describe the selection methods used to choose this project over its competitors
You are a project manager for the information technology division of a local satellite TV broadcasting company. This spring, the chief information officer for your company gave you the project to convert and upgrade all the PCs in the department to the latest release of a specific desktop application. Prior to this conversion, all manner of desktop software existed on machines throughout the company and had caused increasing problems with sharing files and information across the company. A lot of unproductive hours were spent typing information into several formats. This project came about as a result of which of the following? A. Technological advance B. Business need C. Customer request D. Legal requirement
You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should: A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager. B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings. C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review. D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.
The Critical Path Method is a mathematical tool and technique of the Schedule Development process. All of the following are true regarding CPM except: A. Determines a single early and late start date and a single early and late finish date B. Calculates expected value C. Focuses on the calculation of float time D. Shows the critical path, or the path with the longest duration
You are a project manager for Snow Fun, a chain of retail shops specializing in winter sports gear and clothing. You’ve been working on contract with Snow Fun and are ready to move on to your next assignment. The customer has signed off on the project, formal acceptance notices have been distributed, and project closure procedures have been performed. What type of project ending is this? A. Extinction B. Starvation C. Integration D. Addition
All of the following are tools and techniques of the Performance Reporting process except: A. Variance analysis B. Performance reporting C. Information distribution D. Performance reviews
All of the following are inputs to the Administrative Closure process except: A. Performance measurement documentation B. Product documentation C. Other project records D. Contract documents
What are the tools and techniques used in the Initiation process? A. Project selection criteria, historical information, expert judgment B. Project selection methods, historical information, expert judgment C. Project selection criteria, expert judgment D. Project selection methods, expert judgment
All of the following are true regarding the project plan except: A. Some of its inputs are outputs from other Planning processes. B. It's used to guide the project executing and controlling processes and is the baseline used to measure project performance. C. It consists of one document that should be formally approved and signed by stakeholders. D. It contains things like the WBS, project schedule, and resource assignments.
why is ITIL certification required? what is the use of ITIL foundation certification?
You are a project manager for Picture Shades, Inc. They manufacture window shades for hotel chains that have replicas of Renaissance-era paintings on the inside of the shades. Picture Shades is taking their product to the home market, and you're managing the new project. They will offer their products at retail stores as well as on their website. You're developing the project schedule for this undertaking and have determined the critical path. Which of the following is true? A. You calculated the most likely start date and most likely finish dates, float time, and weighted average estimates. B. You calculated the activity dependency, and the optimistic and pessimistic activity duration estimates. C. You calculated the early and late start dates, early and late finish dates, and float times for all activities. D. You calculated the optimistic, pessimistic, and most likely duration times and the float times for all activities.
What are the csfs in the software project management ?
Design Patterns 
