All of the following arc tools and techniques of the Project Plan execution process except:
A. Project management information system
B. Work authorization system
C. Organizational policies
D. General management skills
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You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. The stakeholders have accepted the project scope. Work has begun on the project, and you're confirming some of the initial work results with the stakeholders. You've asked for acceptance of the work results. Which process are you in? A. Quality Assurance B. Quality Control C. Scope Verification D. Performance Reporting
Deliverables can be described as: A. The purpose for undertaking the project B. The verifiable results of products or services that must be produced to consider the project complete C. The specifications regarding the goals of the project that must be produced to consider the project complete D. The measurable outcomes of the project goals
You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail store for the option of opening two new stores in a foreign country. You've been told that it is culturally unacceptable to eat certain foods in this country. You know that one of these foods happens to be a secret ingredient in the pizza sauce. What is the most appropriate response? A. Inform the potential partners that your sauce recipe is secret, but you’re certain there are no forbidden ingredients in it. B. Inform the potential partners that you suspect there might be a forbidden ingredient in the sauce and you'll request an investigation to determine if any of them exist in the sauce. C. Inform the potential partners that a forbidden ingredient exists in the sauce and determine to work with them to come up with another ingredient to replace that one. D. Don't tell the potential partners about the ingredient because the sauce they'll be using in the stores is shipped to them already prepared in cans. They won't know the ingredient is in the sauce.
You are a project manager for Snow Fun, a chain of retail shops specializing in winter sports gear and clothing. You’ve been working on contract with Snow Fun and are ready to move on to your next assignment. The customer has signed off on the project, formal acceptance notices have been distributed, and project closure procedures have been performed. What type of project ending is this? A. Extinction B. Starvation C. Integration D. Addition
What are the Scope Planning process tools and techniques? A. Benefit/cost analysis, work breakdown structure templates, expert judgment, and supporting detail B. Product analysis, benefit/cost analysis, alternatives identification, and expert judgment C. Product analysis, work breakdown structure templates, supporting detail, and expert judgment D. Benefit/cost analysis, alternatives identification, supporting detail, and expert judgment
Which of the following compression techniques increases risk? A. Crashing B. Resource leveling C. Fast tracking D. Lead and lag
Which organization has set the de facto standards for project management techniques? A. PMBOK B. PMO C. PMI D. PMA
You are project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city. You subcontracted a portion of the project to another company. The subcontractor's work involves digging the holes and setting the lamp poles in concrete. The subcontractor's performance is not meeting the contract requirements. All of the following are valid options except: A. You document the poor performance in written form and send the correspondence to the subcontractor change request through Contract Administration. B. You terminate the contract for poor performance and submit a change request through Contract Administration. C. You submit a change request through Contract Administration to ask the subcontractor to comply with the terms of the contract. D. You agree to meet with the subcontractor to see if a satisfactory solution can be reached.
You are a project manager for Penguin Software. Your company creates custom software programs for hospitals and large dental offices. You have just completed a project and are gathering the documentation of the product of the project. This might include all of the following except: A. Technical specifications B. Electronic files C. Programming plans D. Performance measurements
Which of the following describes the cost of quality associated with scrapping, rework, and downtime? A. Internal failure costs B. External failure costs C. Prevention costs D. Appraisal costs
What is one of the problems with project management software? A. The project manager manages the software instead of the project B. Project duration calculations are sometimes approximate. C. You cannot override the project management software decisions regarding schedules. D. It’s expensive and difficult to use.
What are the five project management process groups, in order? A. Initiation, Executing, Planning, Controlling, and Closing B. Initiation, Controlling, Planning, Executing, and Closing C. Initiation, Planning, Controlling, Executing, and Closing D. Initiation, Planning, Executing, Controlling, and Closing