The theory that 85 percent of the cost of quality is a management problem is attributed to:
A. Doming
B. Kaizen
C. Juran
D. Crosby
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Which logical relationship does the PDM use most often? A. Start to finish B. Start to start C. Finish to finish D. Finish to start
Project selection criteria might include: A. Benefit measurement methods B. Constrained optimization analysis C. NPV calculations D. Potential market share or increased public perception
What do you think you can bring to this position?
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You are a project manager working for Mail House King. Your company processes orders for several mail-order catalog companies. Your project is to install new mail-sorting equipment and software. You’ve had some problems and experienced some variances so far during the project. You do not expect these variances to continue, as they're atypical. Your project sponsor has asked for an EAC. You know the following information: PV = 800, BAC = 700, EV = 675, AC = 750, and ETC = 30. Which of the following is the correct EAC given the circumstances? A. 25 B. 760 C. 775 D. 833
The amount of authority a project manager possesses can be related to: A. The project manager’s communication skills B. The organizational structure C. The amount of authority the manager of the project manager possesses D. The project manager's influencing skills
Comparative methods, scoring methods, and economic and cash flow analysis are all part of which of the following? A. Benefit measurement methods, which are a tool and technique in Initiation B. Constrained optimization methods, which are a tool and technique C. Benefit measurement methods, which are an input to Initiation D. Decision models, which are an output of Initiation
All of the following are tools and techniques of the Schedule Development process except? A. CPM B. RAM C. GERT D. PERT
All of the following are true regarding Pareto diagrams and Pareto theory except: A. Pareto diagrams are histograms. B. Pareto diagrams rank order factors. C. A small number of causes create the majority of problems. D. Pareto diagrams use two variables.
You know that change control systems are important as they describe how to submit change requests and document how to manage the change, track the status, and determine the management impacts of the change. Each of the following processes in the Controlling process group uses a change control system as one of its tools and techniques except: A. Integrated Change Control B. Quality Control C. Scope Change Control D. Schedule Control
How do you handle conflicts in the Team Management ?
You are a project manager working on contract with a company in a foreign country. At the project kick-off meeting, you are given an expensive-looking gift. The person who presented this to you said that it is customary in their country to give their business partners gifts. What is the most appropriate response? A. Thank them and decline. Explain that this is considered personal gain, which is unacceptable in your country. B. Thank them and accept. You don't believe there is a conflict of interest or an integrity issue at stake. C. Thank them and decline. Explain that this is considered a conflict of interest, which is unacceptable in your country. D. Thank them and accept since you know that it would be considered offensive to decline the gift in their culture. Immediately report the acceptance of the gift to the appropriate parties at your company so that your actions are not called into question later.
The project sponsor has approached you with a dilemma. The CEO announced at the annual stockholders meeting that the project you're managing will be completed by the end of this year. The problem is that this is six months prior to the scheduled completion date. It's too late to go back and correct her mistake, and stockholders are expecting implementation by the announced date. You must speed up the delivery date of this project. Your primary constraint before this occurred was the budget. What actions can you take to help speed up the project? A. Hire more resources to get the work completed faster. B. Ask for more money so that you can contract out one of the phases you had planned to do with in-house resources. C. Utilize negotiation and influencing skills to convince the project sponsor to speak with the CEO and make a correction to her announcement. D. Examine the project plan to see if there are any phases that can be fast tracked, and then revise the project plan to reflect the compression of the schedule.
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