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Suppose a USER is saying he is not able to access the
internet or page loading is slow

what trobleshooting steps you will take to get it fixed

Answers were Sorted based on User's Feedback



Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / harish

first we can delete the temp files and cookies manualy or
using the software,stop all the downloads or toorent
application you can check the speed in speedtest.net,if its
showing proper check with the virus in your system ,in lan
propertie you can check the sent and recieved data

Is This Answer Correct ?    6 Yes 3 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / friend of mr. sahin

GUYS----Giving a Good try But not up to the mark.... Think
about the Networking Level

Is This Answer Correct ?    2 Yes 0 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / harsha

First and foremost check the physical connections of the machine.

Reseating the cable might help sometimes.

Check whether there are any duplex mismatches which is causing the page to load slow.

If you have the admin level privileges check the access-lists,routes through which the machine can access Internet.

These are the things which popped in my mind.

Let me know if there are anything else.

Is This Answer Correct ?    2 Yes 0 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / friend of mr. sahin

Will access-lists,routes cause the delay in the loading of
webpage ? not really.

Resetting the cable might help sometimes.---Reaching to the
point. one of the possibility.

Hey any one know 80:20 Ratio-: the solution is hidden here.
provided the Hint

Not try :-)

Is This Answer Correct ?    2 Yes 0 No

Suppose a USER is saying he is not able to access the internet or page loading is slow what tro..

Answer / raj

stop the downloading process and close the another window if it is running.

Is This Answer Correct ?    1 Yes 3 No

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hi friends i donot know this is the networking question or not but if you help me then i will thankfull to you the problem is like that in my comnay there are 200 user which log one at a time now only one user is not able to get the dhcp address and othr are geting the dhcp my company sys admin is saying that this is the n/w fault while i am saying that this is not the n/w fault for the cleaerfication of my side i take a straight workng cable and connect that user directly to my cisco 24port switch now problem is stiil like that but one thing i wan to say he is geting manually ip and able to access internet he is able to ping the server but whrnever he tyeme \\<ip address of server> error comes like networl path provided not accepted by provider some thing like that. my systm admin is saying that i have o do somthing on my firewall but i am saying that no issue with firewall in that i connect my latop to the spefic port from where the user is conected then i am geting dhcp ip address and i am able to connect the server also i donot know why this is happen my syadmin is senior to me so i canot blame him plz help e what to do i am very weak in the filed of systym jitendera kumar sinha

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