Answer / sailaja

BPO means Business process outsourcing. A BPO
differentiates itself by either putting in new technology
or applying existing technology in a new way to improve a
process.

BPO is the delegation of one or more IT-intensive business
processes to an external provider that in turn owns,
administers and manages the selected process based on
defined and measurable performance criteria.BPO is one of
the fastest growing segments of IT enabled industries.

There are different types 1. customer support 2. Technical
support 3. Telemarketing 4. Insurance processing etc.

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