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what are the serious issues scenarios faced in support in
crm and hw was it resolved????
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My requirement is like in database some defects are present and i need to clean them.To be brief for example every employee should have active assigments.So for those records which are not having status as active or null ,i need to update the roecords using API with the correct value. Client will provide a flat file for the records whch are defected.So i need to run the API for those records (flat file)and update the data in database. So my question is how to handle this requirement.Is there any existing API for this purpose?If yes then please send me the NAME. How to update the records in the database using flatfile. Any pointer will be appreciated.Thanks in advance.
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