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Information requirement definitions, feasibility studies and
user requirements are significant considerations when:

A. defining and managing service levels.

B. identifying IT solutions.

C. managing changes.

D. assessing internal IT control.

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Answer: B

Each of the items listed is a step in identifying potential
processes to supply information. Feasibility studies
typically are not used to define service levels, manage
changes to current systems or assess IT controls. The
combination should point directly to satisfying a problem.

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