Answer Posted / bandivenkateswarlu
A ticket is bug or error in the application. Once
deveopement is done it is going to testing. if there is no
errors occured in the testing system that is going to
realease to the producaiton system. if any error occured
arise in that is come to back to the development system.
that is coming through that which is using the tool
'PENGEUIN' from the onsite coordinator.through that mail.
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