Interested to Buy Any Domain ? << Click Here >> for more details...
what is L1 and L2 support
- 12 Answers
- 156572 Views
- Banking, Cognizant, Computronics, CSC, Goldman Sachs, HCL, HP, L&T, Orange, Wipro, I also Faced
- E-Mail Answers
Answer Posted / mohammed
Core Integrators has been providing a superior technical
support since its inception. Our tremendous effort in
implementing latest technical support system has made us
able to cater maximum numbers of clients in America. Our
international standard of technical support can answer you
requests times by our Level 1 and Level 2 technical support
process. L1/L2 technical support has made us capable
accelerating our clients' service by fulfilling their
requirements.
Core Integrators plays a key role in providing outsourced
technical support services. Our Level 1(L1) and Level 2(L2)
technical support system includes inbound calls, email,
chat & remote login. Level 1 technical support executives
are liable to deliver technical assistance, which might
include help with mere problems or frequently asked
questions.
Our every effort from a minor version updates to enable
24X7 accessibility to our clients has made us a front line
technical support service provider. We offer free
downloadable technical support from our websites. Our free
phone support for product installation, and licensing are
provided by our experienced technicians. Although most of
the Level 1 queries can be availed through our FAQ section
yet Technical Support experts are there to acknowledge any
customized queries.
At Core Integrators, our trained Level 1 engineers have
better customer interaction skills to identify existing
problem and give an appropriate solutions. If our Level 1
technician is not able to solve the customer query then we
have Level 2 technical support system for giving an exact
solution. At a normal charge our instant solution providing
skills encourage our clients to make a long term business
dealings with us. Our Level 2 technical support helps
solving the unsolving problems of Level 1 agent. Our Level
2 technical support can clear all complex technical content
including case details and can lengthen the support cycle.
| Is This Answer Correct ? | 133 Yes | 62 No |
Post New Answer View All Answers
Describe a recent short term stressful situation and how you managed it?
What is nat?
What is the last major networking problem you troubleshot and solved on your own in the last year?
Do you know about the job of the network layer under the osi reference model?
Define firewalls?
Explain the use of a default gateway?
Give some private network addresses examples?
how to check veritas install or not
What is the last major networking problem you troubleshot and solved on your own in the last year?
What are the fields of VLAN tag?
Define multicast routing?
How dynamic host configuration protocol aid in network administration?
what is Cisco Firewall
Explain the difference between straight-through and crossover cable?
how do I disable dmp?
