what is L1 and L2 support
- 12 Answers
- 151907 Views
- Banking, Cognizant, Computronics, CSC, Goldman Sachs, HCL, HP, L&T, Orange, Wipro, I also Faced
- E-Mail Answers
Answer Posted / mohammed
Core Integrators has been providing a superior technical
support since its inception. Our tremendous effort in
implementing latest technical support system has made us
able to cater maximum numbers of clients in America. Our
international standard of technical support can answer you
requests times by our Level 1 and Level 2 technical support
process. L1/L2 technical support has made us capable
accelerating our clients' service by fulfilling their
requirements.
Core Integrators plays a key role in providing outsourced
technical support services. Our Level 1(L1) and Level 2(L2)
technical support system includes inbound calls, email,
chat & remote login. Level 1 technical support executives
are liable to deliver technical assistance, which might
include help with mere problems or frequently asked
questions.
Our every effort from a minor version updates to enable
24X7 accessibility to our clients has made us a front line
technical support service provider. We offer free
downloadable technical support from our websites. Our free
phone support for product installation, and licensing are
provided by our experienced technicians. Although most of
the Level 1 queries can be availed through our FAQ section
yet Technical Support experts are there to acknowledge any
customized queries.
At Core Integrators, our trained Level 1 engineers have
better customer interaction skills to identify existing
problem and give an appropriate solutions. If our Level 1
technician is not able to solve the customer query then we
have Level 2 technical support system for giving an exact
solution. At a normal charge our instant solution providing
skills encourage our clients to make a long term business
dealings with us. Our Level 2 technical support helps
solving the unsolving problems of Level 1 agent. Our Level
2 technical support can clear all complex technical content
including case details and can lengthen the support cycle.
| Is This Answer Correct ? | 133 Yes | 62 No |
Post New Answer View All Answers
what solution for High Utilization Cisco router 2851 ? please Need Help ASAP.
List the advantage of address sharing?
Describe a recent short term stressful situation and how you managed it?
Explain the role of ieee in computer networking?
hi this is raj igot job in tcs and also i got visa from u.s in this time i dont know what to do can u sugges me pls........
Define multicast routing?
Can we run STP and RSTP in a same box?
Scenario: “In a switch two hosts are connected to port number 1 and 2 respectively; both the ports are configured with same VLAN id. When data is sent from one host to another, in switch VLAN tagging will happen or not? Why?”
Tell me what happens when you use cables longer than the prescribed length?
What is meant my data qutoe error In ms office
Purpose of TTL. How it gets modified.
What platforms do you currently work on at your desk?
Explain the maximum length allowed for a utp cable?
Explain subnet mask?
What is mac addresses?
