An IS auditor is reviewing the change management process for an enterprise resource planning (ERP) application. Which of the following is the BEST method for testing program changes?
A. Select a sample of change tickets and review them for authorization.
B. Perform a walk-through by tracing a program change from start to finish.
C. Trace a sample of modified programs to supporting change tickets.
D. Use query software to analyze all change tickets for missing fields.
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The correct answer is C
A. Selecting a sample of change tickets and reviewing them for authorization helps test for authorization controls; however, it does not identify program changes that were made without supporting change tickets.
B. Performing a walk-through assists the IS auditor in understanding the process, but does not ensure that all changes adhere to the normal process.
C. Tracing a sample of modified programs to supporting change tickets is the best way to test change management controls. This method is most likely to identify instances in which a change was made without supporting documentation.
D. Using query software to analyze all change tickets for missing fields does not identify program changes that were made without supporting change tickets.
Question #: 559 CISA Job Practice Task Statement: 4.8
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