what is L1 and L2 support

Answer Posted / narendra y

L1 is frist level and we support help desk problems and queries. Once problems are not solved l2 level.
L2 is the ssecond levrl and we support the customer support level and we are support to l1 level queries

Is This Answer Correct ?    3 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

Define nic?

573


respected sir., i need knowledge, i want to do R.H.E.C but problem is this i am science graduate and a new to software line, i want to develop my carrier in I.t sector. please guide. thanks

1665


Define dos?

605


Explain how to identify the ip class of a given ip address?

610


How do you remove Meta only for the root slice? Remaining slices should run under Meta?

2026






senario: There are two switches connected via trunk port.One end station is connected to each switch via access port. All the ports are in same VLAN.All the ports have same speed 1Gbps.Start sending 1Gbps traffic from one end station to other. Determine percentage of traffic received by destination end station.

2062


Define nos?

618


Tell me what happens when you use cables longer than the prescribed length?

624


Explain how to securing a computer network?

569


how to know how many samba users in solaris?

1612


Define tunnel mode?

616


Define tracert?

617


What is firewalls?

580


whenever we give #metastat cmd in svm, it display output "need to maintain" state, what u do?

1527


Can you please explain the difference between csma/cd and csma/ca?

651