Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...

What do you mean by external customer and internal customer?

Answer Posted / t.srikanth

External customer means someone who uses your company products but is not a part of your organization......
Internal customer means the part of the organization and fullfilling their duties such as service representatives.........

Is This Answer Correct ?    0 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

what is debt ratio

1925


give me an idea,wat qns r asked in interview?pls.. reply to niteshramancha@gmail.com

2083


Why did you choose business administration career?

1045


How would you evaluate the inventory performance ? What is Inventory Turn Over ratio and what would you recommend to increase it under a set of assumptions.

3580


What criteria/qualities that you have that can help you in this position

1979


how to creat my account in share market kindly send full detail?

2208


what do you actually do and how it differs from what you thought you would be doing when you started work and what problems you had to overcome and what recommendations you have for someone who is just starting out in your field?

1940


I, Mrinalini has cleared the IDBI bank PO written test held on 14th nov,2010 n i'm orthopaedically challenged.. this is a special recruitment drive for reserved categories n i'm having my intrview on 27th feb'2011 so plz guide me regarding d preparation for dis intrview..those who hv undrgone such intrviews kindly send d info on my e-mail id: mrinalini.mahajan88@gmail.com

2193


the official time (working hours) of juan magalang is 7:00 am to 4:00pm.lunch break is one hour that is from 12:00-1:00pm. the management allows a grace period of 10 minutes for lates. more than 10 minutes late is deducted one hour as punishment. juan works from monday to friday his official time are as follows. am pm overtime in out in out in out monday 7:05 12:05 1:00 4:05 tuesday 6:59 12:01 12:58 4:03 wednesday 7:15 12:04 12:56 4:00 thursday 6:56 12:01 1:05 4:00 4:00 10:00 friday 7:01 12:10 12:50 4:05 his daily rate is 404 pesos, this include the COLA. if SSS deduction is 100 pesos per month Philhealth contribution is 100 pesos and Pag-ibig fund is 100 pesos. if he is married with 2 kids ages 10 to 12 years old how much tax will be deducted from his income? assuming payroll is every 15th and 30th of the month, compute for his take home pay, if tax,SSS, Pag-ibig and Philhealth are deducted on the 15th of the month, how much will be received on the 15th and 30th assuming table shown are the same for the three other weeks.

2177


what is bank occ?

2352


What are the colleges available for Phd course in management & how to enroll for Phd.

1978


Case Study Please read the case given below and answer the questions given at the end. One afternoon in June 1972, Rao, industrial engineer of P.M.A. company, was called to the office of his immediate superior V.R. Naik, the production manager. Naik said, “Rao, I want to discuss a situation in the production department. A lot of people feel that Govindan is not the right man for the Assistant Superintendent’s position. The President and others have decided that I have got to fire Govindan or at least move him out of production. Everyone wants to fire Govindan, but I won’t do it to him. I was talking with Bhadra this morning, and we decided that you might be able to make use of Govindan in your department.” Rao was surprised by both the information, and the proposal. Naik concluded his comments with, “Rao, I am asking you to take Govindan. You can say ‘No’. But then he gets fired. I have told Govindan this. Also, Govindan knows that if he goes with you he will take a pay cut. However, I think you can make use of him both to your own and his satisfaction. You are, anyway, carrying out an in-process quality control, and you might be able to make good use of Govindan in view of his long technical experience of production work. Think it over, and let me know by tomorrow.” Rao thought over the matter. PMA company had been a successful enterprise until March 1972 at which time it suffered a sharp decline of profits : sales had fallen off, and production costs had risen. The President adopted three measures which he hoped would improve the condition. First, by creating an Industrial Engineering Department for establishing work standards on all production operations, to determine which manufacturing costs were out of line and where remedial action should be taken. Rao, 28 years old, who had been with the company for two years in the Purchasing department, was selected. Rao had B.E. and MBA degrees to his credit. What he lacked in his business experience he made up by his eagerness to learn. He was ambitious and liked by his associates. He wanted a transfer from Purchasing to Production for better opportunities for advancement. Secondly, he consulted a Management Consultation firm to make a study of the Production Department. They pointed out that the chain of command was too long from Production Manager through Plant Superintendent through Assistant Superintendent to Foremen. They recommended the elimination of the position of Assistant Superintendent. Thirdly, he engaged an Industrial Psychologist to appraise all the Supervisory Personnel. Govindan had been with the company for 20 years since its founding and during this period had worked on every production operation, and his last 11 years had been in supervisory capacity. His manners were rough and aggressive, he had little formal education. The industrial Psychologist’s report about Govindan contained the following points: (i) Evaluation for the position of Assistant Superintendent : Not good enough. (ii) Capacity for good human relations in supervision : Will have friction frequently. (iii) Need for development counseling: Counseling greatly needed. (iv) General evaluation: Govindan had a good ability profile. He suffers from a sense of inferiority. He does not like the responsibility of making decisions. His supervision is that of Autocratic type. Though he has the ability, as far as his personality make-up is concerned, he is out of place in the present position. Questions: 1. What is the problem in the case? Explain. 2. Explain Govindan’s behavior and work experience vis-à- vis the psychologist’s report. 3. How do you see Naik’s suggestion to Rao? Give reasons. 4. What are Rao’s considerations in taking a decision? What should he do? Explain.

6398


From the following data calculate (i) P.V. Ratio (ii) B.E.P. (iii) Margin of safety (iv) Profit Direct Material 20,000 Direct wages 16,000 Variable factory overhead 25% of wages10 % of factory cost Variable selling and Distribution overhead Rs. 4 per limit Fixed overhead Rs. 8,000 Unit sold 1000 @ Rs. 64 per unit

1941


i lost my "h" form . so what can i do now? pl replay me mr.smp@rediffmail.com

2077


tell me about the time when you had a disagreement with someone at wark

2554