Incase my sap system was down (users are unable to login to sap system) how to analyze this problem?

Answer Posted / rupesh

Take Following Action
1) First confirm you are also not able to login to SAP.
2) Check Work Processes at OS level for Long running
processes & available processes.
3) Check for free File system/ Table space.
4) Take action accordingly.
5) Check logs in Work directory.
6) If nothing is helping try to restart the application.

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