Users are complaining that the SAP system shows a hour glass for a long time at the time of logon and they aren't able to log on to the system and users logged on are complaining of long delays going from t-code to t-code. How can you troubleshoot this problem if you can�t get to SM50 or SM66 or even logon? Why is this?

Answer Posted / adel

according to the description (users still able to go from tcode to tcode) it cant be archive folder is full or TBS full

it seems that there is not enough dia wps available and the dispatcher is waiting for next available wp to assign to users.

You must check if someone ran a program very consuming that hammered the db or using too much parallelism

either db cant cope or not enough dia wp available

Is This Answer Correct ?    3 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

Mention what is the purpose of table usr02?

792


How do you distribute the load?

826


If client copy is stopped in middle, what happens if you want to start it again?

1784


Is it possible to install ecc 5.0 as a test system and not production, without installing solution manager?

758


How to find users used transaction codes which are not authorized for?

2080






What is ocm and how to apply ocm patches?

1335


For ex: i scheduled one ABAP program as a background job but it was running 10 days, how to analyze the problem?

1610


Hi I am new in this forum and in this practice. can anyone help me out in finding out how to get training material for SAP CRM 2007.

1907


What is the difference between – support package, kernel and sap note?

1255


If a background job runs more than the time it should be completed normally then what actions will u take?

1531


you want to do a system-copy. List the steps you will take.

733


Explain the developer trace?

719


Screenshot document for solution manager installation.

1498


How you can disable the ‘import all’ button on stms for the queues?

822


What is you allocate disks to different areas in sap?

932