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Users are complaining that the SAP system shows a hour glass for a long time at the time of logon and they aren't able to log on to the system and users logged on are complaining of long delays going from t-code to t-code. How can you troubleshoot this problem if you can�t get to SM50 or SM66 or even logon? Why is this?
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Answer Posted / adel
according to the description (users still able to go from tcode to tcode) it cant be archive folder is full or TBS full
it seems that there is not enough dia wps available and the dispatcher is waiting for next available wp to assign to users.
You must check if someone ran a program very consuming that hammered the db or using too much parallelism
either db cant cope or not enough dia wp available
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