How to write a Scenario and test cases for ATM Machine or
Lift Operator/Escalator?

Answer Posted / maheesh

Test Scenarios of ATM Machine
Verify the slot for ATM Card insertion is as per the specification
Verify that user is presented with options when card is inserted from proper side
Verify that no option to continue and enter credentials is displayed to user when card is inserted correctly
Verify that font of the text displayed in ATM screen is as per the specifications
Verify that touch of the ATM screen is smooth and operational
Verify that user is presented with option to choose language for further operations
Verify that user asked to enter pin number before displaying any card/bank account detail
Verify that there are limited number of attempts upto which user is allowed to enter pin code
Verify that if total number of incorrect pin attempts gets surpassed then user is not allowed to continue further- operations like blocking of card etc gets initiated
Verify that pin is encrypted and when entered
Verify that user is presented with different account type options like- saving, current etc
Verify that user is allowed to get account details like available balance
Verify that user same amount of money gets dispatched as entered by user for cash withdrawal
Verify that user is only allowed to enter amount in multiples of denominations as per the specifications
Verify that user is prompted to enter the amount again in case amount entered is not as per the specification and proper message should be displayed for the same
Verify that user cannot fetch more amount than the total available balance
Verify that user is provided the option to print the transaction/enquiry
Verify that user user's session timeout is maintained and is as per the specifications
Verify that user is not allowed to exceed one transaction limit amount
Verify that user is not allowed to exceed one day transaction limit amount
Verify that user is allowed to do only one transaction per pin request
Verify that user is not allowed to proceed with expired ATM card
Verify that in case ATM machine runs out of money, proper message is displayed to user
Verify that in case sudden electricity loss in between the operation, the transaction is marked as null and amount is not withdrawn from user's account
- See more at: http://artoftesting.com/manualTesting/atm.html#sthash.PA0Tmvad.dpuf

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