Answer Posted / tulasi

Hi Try this..

1. Login to the Operating System.
2. Login to the database using sqlplus / as sysdba;
3. Execute the Query Delete from <schema_name>.usr02 where bname = 'SAP*' and client = '000';
 
This will reset the password of sap* to pass
 
Once the password for SAP* is reset, the other users can be unlocked.
 
If the procedure doesn't work, then,
 
The parameter login/no_automatic_user_sapstar would be set to 1.
You will have to include this line login/no_automatic_user_sapstar=0 in your default and the instance profile.
Restart your system and then retry.

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