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Answer Posted / bismaya sahoo
If the invoice is paid and reconciled then we cannot cancel
the invoice directly from the invoice work bench.
Steps:
1. Unreconcile the invoice:
2. Void the payment
3. Invoice work bench go to Action and cancel the Invoice
If prepayment is applied to the invoice then we have to
unapply the prepayment and then cancel the invoice.
| Is This Answer Correct ? | 3 Yes | 0 No |
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I have created an invoice and made the payment in Accounts payable. Now the payment status is Negotiable and accounting status is processed. I reconciled the transaction in Cash Mgmt, The status changed from negotiable to Reconciled in CM. I checked the payment status for the invoice in payment window(AP), the payment status changed to RECONCILED UNACCOUNTED i.e correct but the accounting status is remain processed which is not the correct. I hope the transaction will be correct if the accounting status would have changed to PERTIAL . Please suggest any solution for the above query.
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