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suppose the product/appication has to deliver to client at
5.00PM,At that time you or your team member caught a high
severity defect at 3PM.(Remember defect is high severity)
But the the client is cannot wait for long time.You should
deliver the product at 5.00Pm exactly.then what is the
procedure you follow?
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Answer Posted / tharun
When u came to know that there is a defect with a High
Severity at 3 PM, Then defently Defect Priority towards the
Product Delivery Time is High.
If i was in this position:
1. Speak with the Dev and Confirm whether it can be fixed
with 1 hour.(If yes No prob)
Else
2.Raise a Risk in the Project assigning to the Dev Team and
Mentioning the Risk in the Project Closure Activities and
make the client Understand that the Project is Delivered
with a Risk Assigned to it.
Note: Pls rememeber u should not raise a Issue at this
time. Issue is diff from Risk. Issue will be raised for
work around's(etc: when a screen is not working, dev will
provide an alternate screen to work) But risk means ur
project has 10 screens in that there is a invalid screen
and thr is no work arounds and u need to work in that 9
screens by keeping that invalid screen as risk
*Usually When these cases comes, Test Support People will
not allow the Project to get Delivered, they will postpond
the Delivery date bcoz No Mad Client will accept a S/w with
a Defect
And pls remember u should not raise a Issu
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