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Interviewer asked 1) when you don't have enough requirements spec how
did you perform testing?
2) once the project went live if you come to know that there is a bigger
defect(bug) what will you do?
3) when there is a bug in the code but not mentioned in the requirement
spec( while testing for some other if you come to know this bug) what will
you do?
I answered these questions but interviewer was not satisfied can any one
please tell me the best answers for these kind of situations. I have other
interview next week so please provide me the answers or can email me the
answers my I'd is tester582@gmail.com. Thanks in advance
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Answer Posted / pramod mallick
1) First we will try to understand system, what ever document is available or studying old system or from senior members. If nothing could be improved, then if we have time on hand, we should prepare a high level test scenarios by studying the application and execute those scenarios. and continuous improvement needs as we may need to update our test cases time to time, when we understand the application more and more.
2) When we found that there is a bug in production in our testing modules, then try to understand the bug, then try to find our the test case related to that. If test case is available, then verify how it was missed out ? is the test case is not executed, or it is overlooked. Execute the bug in Testing environment again. if this is a missed bug, then humbly report that it is a missed bug from your side. If you could not produce it in testing environment then discuss with developers to debug and reproduce it. It may be due to environment problem, it may be test case not executed, it may be test case executed but overlooked, it may not be BUG at all..:-)it is requirement but customer does not understand the flow...etc.. Just do a root cause analysis.
Post action: It it is missed out from your side, then a) update your master test case b) Update it as a learning for future.
3) Well, if similar feature is available in the application and it is not mentioned in Business document, a good tester should write a test case for this hidden requirement also.
if test case is not written, we should raise a defect through this is not mentioned in Business document and our understanding on the application is correct and discuss with senior developers / BAs to update business document accordingly.
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