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I have defined the system options,Receivable activity for
REFUND in AR.And now i am getting fallowing error while
creating REFUND in Receipt.
---------An unexpected error -6502 has occurred.
An alert has been sent to the system administrator.
ORA-01403 no data found---------
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Answer Posted / rajasree
STEPS FOR REFUND:
1. Define REFUND in RECEIVABLES ACTIVITY.
2. Under system options, click on MISCELLANEOUS tab and
mention the minimum refund amount. save and close.
3.Define approval limits for refund.
SETUP:TRANSACTION:APPROVAL LIMITS
Document type: Refund
fill all the required fields and mention minimum and maximum
amounts for refund according to the requirement.
4.Go to transaction source and query for standard
invoice,CHECK FOR,
RECEIPT HANDLING FOR CREDITS: REFUND. SAVE AND CLOSE.
5. ENTER A STANDARD INVOICE TRANSACTION.
6.GO TO RECEIPTS AND APPLY THE AMT(i.e total amount-refund
amount)
7.Go to remittances and remit the amount.
8.Go to the receipt and query the abv receipt, the refund
amount will be shown as unapplied and then refund the
amount.
NOTE: Refund can be done only when the receipt amount is
remitted.
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We are running Oracle EBS 11i and yesterday whilst doing my month-end I forgot to select "calculate finance charge" on form ARXSUPST AR Print Statement run. I am struggling to get to My Oracle and was hoping someone out there might have experienced or heard of a similar problem. What are my options to rectify this situation... I look forward to you inputs..... Thank you Regards Salie
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