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Hi SD Friends,Explain about the most challenging ticket you
have faced in your Support Project? Please provide most
challenging & difficult ticket error, analysis & solution
from your Support Project real time data. Do not give
theory. I have been asked this question in a recent
interview. Please answer to this question asap....
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Answer Posted / nani
Hi On a genereic side we can say Tickets incidents are
issued faced by End users and most of them are master data
issues or Idoc related issue where in bound or outbound
idoc is failed or a Routine which was functioning earlier
might have been reset with addition of transport.
One latest issue is we had created a new Condition type and
when user is trying to maintain caondition record it is
showing as T-685 error.
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