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If the bug is found by customer and he will put that bug in
DTS , that bug is visible
1 - Dev Team
2 - Test Team
3 - B. A. Team
4 - 1 & 2
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Answer Posted / rakesh
it depends upon what kind of commuinaction channel has been
agreed in test plan process.some where customer directlt
log the bug in toll and email notification trigger the bug
to allocated email id's of concerned user group.they may be
dev team,test team and or BA.
So in my point of view more or less correct answer should
be 4. in my one of company customer update the bug to test
team via email and test team log the defect in DTS and then
dev team aware about that bug.so it totaly depends what
kind of custmization and tunning has agreed in company for
suitability and profit for the project/product.
best regards,
Rakesh
Testing faculity in one of top testing institute in NCR.
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