Answer Posted / muhammad

Hi,

Tickets could be related to ur module or it could be
integration ticket. In other way ticket could be functional
and technical.

Some time it related to particular module only or sometime
it require integration like where sd/mm/fi people work on
that.
Customization ticket like where u need to develop Z table
Z program or Z fieled with help of ABAPER.

For Example; for sales order confirmation output, delivery
channal output, or invoice output, abaper usually create Z
output type as per layout provided by client.

If u receive this kind of ticket it is customization ticket.

Some time abaper need to create/develop user exit for no
ranges, it is also customization ticket.

Regards,

Mohammed Mustafa
SAP SD Consultant
Godrej Infotech Pvt Ltd
Vikhroli East, Mumbai - 400079
Email- reach2muhammad@gmail.com

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