what the mean of infrastructure.......
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Answer Posted / rajendra
Infrastructure provides set of services provided to customer
based on agreed service lever agreement and opertaional
level agreement.Infrastructure life cycle follows.
Service strategy-Where Defined services and polices to
design IT polices
Service Design-Creating and modifying infastructure
archtrucre that are aligned to business needs based on
lessons learned
Service Trasaction--Implement the changes into production
environment
service operation-Delivery, support,day to day operation of
IT services
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