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What are the duties of a Probationary Officer(PO) ?
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Answer Posted / arun sreekanth
A Bank Probationary Officer (PO) in the bank is the starting level appointment for bank officers and the promotional prospects are quite healthy with the work as it defining the limit for the candidate's success. Job profile of PO (Probationary Officer) is General Banking, administration work and any other work assigned by the Bank from time to time.
A Bank PO can be asked to do anything till the completion of its probation period. After the confirmation he/she can give tasks having routine work like posting, scrolling or advances or anything that is related to banking. He/she generally assigned to various responsibilities, as directed by the Sr. Manager. They are trained for accounting, marketing, finance, investment as well as billing.
The Bank PO also work on increasing other aspects of the bank's business such as the loan department, the the mortgage and finance divisions of the bank. Handling customer complaints and issues is also the responsibility of the Bank PO. Often this means dealing with complaints over issues such as charges, discrepancies in accounts, or even in complaints with service at the bank. Good communication skills and an ability to resolve conflicts calmly is essential for a Bank PO
Bank PO joins the bank as Asst manager after the end of probation period . Initially he/she may be posted in a branch where he/she will handle daily customer transaction like passing a cheque, cash management, Draft issuance etc. After certain experience and depending upon skill/aptitude, the person would be given an opportunity to work in other areas like planning, marketing, budgeting, processing of loan , investment management etc.
Now let us take an example of a successful Bank PO, the current CMD (Chairman and Managing Director) of State Bank of India, O. P. Bhatt. He started his career as a probationary officer in State Bank of India in 1972. He also served as the Managing Director of State Bank of Travancore from January 2005 to April 2006. He was one of the nominees of CNN – IBN Indian of The Year 2007 in the Business category and was finally declared the winner on January 22, 2008.
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