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What are tickets in sap? Which type of tickets we have to
face in sap fi? Please give me some example of sap fi -->GL,
-->AR, -->AP.
I will very glad full.
Thanks.
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Answer Posted / sagar chinchkar
Tickets are nothing but the problem or errors faced by the
end user.. Being as a functional consultant which needs to
be solved by you..
Like if company has opened account in new bank for which In
SAP we need to create a HOUSE BANK for the same and if
company is using EBS facility etc. we need to complete
required settings..for the required HOUSE BANKS only after
all this done end user can use this facility Or if Tax
Department want new Tax codes, New Doc types Etc
In this case you will get above requirement by mail, or your
Sr. will assign you this work.. In SAP there are three
systems DEVELOPMENT/QUALITY/PRODUCTION
you do above config. in DEV server and later move it to to
further with the help of the respective Ticket Number..
That means each new config. is having new ticket no. which
later moved to live with the help of technical guy.
Regards
Sagar Chinchkar
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