Hi
Giving the good example for High priority with low
severioty bug examle?

Answer Posted / sidhartha

Most of the people portray "LOGIN" example when they are
asked about SEVERITY and PRIORITY in the interviews.
Instead of making this as a standard example, we will try
to give them a simple and more realistic example. This is
nothing but "Thinking out of the box", one of the good
characteristics that a test engineer should possess.

We'll first see very simple definitions of Severity and
Priority -
Severity: Severity means how badly it harms the system
Priority means how urgently bug is needed to be fixed

Now, we will try to design examples based on the different
combinations of Severity & Priority.
1. High Severity & Low Priority:
If you found that there is major crash in the functionality
of the application but the crash lies in the module which
is not delivered in the deliverables in this case the
priority is low Severity is high.

2. High Severity & High Priority:
When application doesn't start
Installation failures
When there is a show-stopper before testing the actual
specification. For example, testing the 'SAVE DRAFT'
functionality is my requirement and the application is
failing while composing the mail itself. Without composing
an email, I cannot test if the 'SAVE DRAFT' functionality
is working fine or not.

3. Low Severity & High Priority:
For example there is cosmetic change in the clients name
and you found this bug at the time of delivery, so the
severity of this bug is low but the priority is high
because it affects to the business.

4. Low Severity & Low Priority:
Spelling errors in documentation
Cosmetic issues will have low priority until they are close
to the delivery date.
Any functional failure during the exceptional cases and
almost never such scenario appears at the customer. For
example, customer is using a ORDER TRACKING SYSTEM in
which ‘Quantity’ is a integer type field to enter the
number of cement bags used. Application throws a database
error when the quantity is entered either ‘0’
or ‘10000000000’ (1 plus 10 zeros). This type of issue will
have low priority, which is an exceptional scenario from
the customer’s regular business process; but still we have
to fix it.

If you have any more queries, please don't hesitate to
reach me on - bugcatcher@in.com

Best Regards,
Sidhartha

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