Answer Posted / deelipkumar l t from oracle
Siebel=GCRM
Global Customer Relationship Management.
Global is nothing but use globally ie CRM for any kind of
application.Can be integrated with any old or new CRM
application. Ex: GCRM+Ondemand CRM. It is a single click
application, ie Its modified/userfriendly to fetch desired
data in single click.
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