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Answer Posted / krishna
What Ridhima said is really cool and easy to understand.
Adding to that....
1)Data is exchanged between the CRM system and a connected
ERP system (Example: SAP R/3 ) mainly by means of the CRM
middleware. A plug-in installed on the ERP system acts as
a counterpart to the R/3 adapter in the CRM
system,supporting the data communication between the two
systems. 2)The data exchange includes an initial transfer
of customizing data, master data and transaction data to the
CRM system, as well as delta data in both directions.
| Is This Answer Correct ? | 3 Yes | 1 No |
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