Answer Posted / gopinathan
Quality assurance is the process of verifying or
determining whether products or services meet or exceed
customer expectations. Quality assurance is a process-
driven approach with specific steps to help define and
attain goals. This process considers design, development,
production, and service.
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prepare functional requirements and design test cases for a given business requirement as follows(consider all the implicit requirements): A message portal is given,Login into that, check for any e_mail in inbox-if present reply,if not compose a mail and send it.
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