Tell me about a time when you were given bad information
(or misinformation). How did you handle it?
Answer Posted / bittu jha
Yes Sure, I faced such snario when I started my with Hertz
international. I was there in third party collection. And
my profile was there to call the customer, take credit card
information and charge the usage amount. There was a
customer who was Austrilian. He had given me his two credit
card no. 1st one was AMEX card and 2nd was his Visa card.
The amount which had to be diducted was 60,000 Rs/-. So, He
told us that you've to make your payment from my Amex card.
But unfortunately, His Amex card got diclined. In the mean
while, I tried to call him. But I was unable to connect
him. then after what I did is I charged the whole amount
from his visa card. As he got the info through via SMS or
email. He got anoyed and imemdiately called us. He was
shouting on phone. I gave him patience and asked, What's
the concern? Andafter I briefed him the situation. Then he
cooled down. That was the great experience for me.
| Is This Answer Correct ? | 0 Yes | 2 No |
Post New Answer View All Answers
Mention any work experience in Data Analysis.
You seem pretty positive, what types of things bring you down?
List some qualities which make you a good candidate for this position.?
If your work performance is suffering, what would you do to improve it?
Are you alright with reporting to your junior at work?
what can you contribute to wegmans food markets?
Are you planning for any further studies?
How do you think you can make a contribution to Office Depot?
Have you got any question you want ask?
(X^mroot2)/2. Find the value of m?
What kind of a person would you refuse to work with?
How many pigs are there in China?
Where do you want to be ten years from now?
Why do you have such a low CGPA? Do you understood its implications? What could you have done differently?
How do you pass your time?