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In The return order(After the return order is made)at
warehouse it is discovered that all items are not returnable
(Partially returnable) how can we tackle such scenario.
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Answer Posted / sap
continuing to Ratnakar's response, once the return request
is generated, we can also let a credit note of only 30 pcs
damaged as line item 10 and in line item 20 with 20 good
pcs, reject tht line for credit note. if the goods are
already received, do a subsequent delivery free of charge
of the good monitors as suggested by Ratnakar and ur stock
figures will be ok provided all 50 were returned by the
customer and u found 30 damaged pcs n 20 good pcs. The 30
damaged pcs will then be sent to the responsible dept. n 20
good pcs back to the customer or warehouse(for subs. free
deliver)
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