How would you deal with a bug that no one wants to fix? Both
the SDE and his lead have said they won?t fix it?
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Answer Posted / srividya
If there is a bug which is unfixed then you should mail your
Test Lead in keeping Cc to Development lead and Your PL/PM.
Saying that this bug needs to be fixed and its in pending task.
First speak to developer what is stopping him to fix this
bug and mail the same response to everyone.Then may be if
there is a bug which cannot be fixed because of Framework
related issues or with genuine reason let your TL speak to
Client or PL and if they are convinced then close it and be
careful keep these mail as a written document.
Else if the Client is very particular dont close the bug and
Mail to PM and CC to TL stating the reason why the developer
is not fixing it.
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