Answer Posted / preethi

L1 should have knowledge on Knowledge on Remote Desktop Support
Experience on Microsoft Windows servers
Microsoft Outlook configuration and troubleshooting issues
relatively.
Experience in handling/creating service tickets in huge volume.
Experience on Windows Active directory
Knowledge working on Citrix.
Experience in working with Enterprise customers/clients

What platforms do you currently work on at your desk?

1922

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when affected the system from virus , which paths will be it stored in system ?

1820

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What is the last major networking problem you troubleshot and solved on your own in the last year?

1912

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Can you please explain the difference between straight-through and crossover cable?

942

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Explain the difference between csma/cd and csma/ca?

982

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one server is down it doen't display anything what you do?

1875

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What are the different states of STP?

2129

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Suppose when you move the nic cards from one pc to another pc, does the mac address gets transferred as well?

1189

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What is the the advantage of address sharing?

1069

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What is the major disadvantage of a star topology?

1016

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Tell me what protocols fall under the application layer of the tcp/ip stack?

995

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Give the importance of the osi physical layer?

908

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Define dos?

1048

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how do I disable dmp?

1945

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Describe one advantage of mesh topology?

1060

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