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what all checks will you perform when sap is down

Answer Posted / ashraf

Apart from HW check OS Check DB Check, we need to check at
R/3 level with
1. Whether dispatcher is running or not
2. If Dispatcher is not running check dispatcher with
developer trace to find out what is the reason.
3. Check Dispatcher is running but if it is not connected
to Messege Server.
4. If everything looks fine, then check with OS level
services and give a fresh stop/start.

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