Answer Posted / cheryl

CALL FUNCTIONS
Depends on the functionality/rules applied to the phone -
what the users are supposed to be able use the phone for.
The above are all valid but what I think is missing is
tests like the following - actual call tests and expected
results:
Dial an 0800 number - e.g. should work
Dial a local number
Dial a national number
Dial various cell phone numbers
Dial an international number - e.g. should not work, is
toll barred etc
Dial an 0900 number
Dial an internal extension
I would steer away from testing every aspect of the phones
functionality such as call forward and redial but just a
simple test of the main ones such as:
Use the phone directory (if an internal directory exists)
Use speaker phone
Use mute
Try with a headset

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