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Worked on support project? How do you handle serious
production issue? Severity? Time taken to resolve the issue?
How you get issues/tickets?
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Answer Posted / santhi
When client Giving the issue he ll maintains its Parity
like top medium low Based on it Consultant will react.
Generally in real time we will install solution
management, there Client will enter all issues based on it
we will solve.
| Is This Answer Correct ? | 0 Yes | 2 No |
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