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Answer Posted / el.deepthi
360 degree feedback, also known as 'multi-rater feedback',
is the most comprehensive appraisal where the feedback
about the employees’ performance comes from all the sources
that come in contact with the employee on his job.
360 degree respondents for an employee can be his/her
peers, managers (i.e. superior), subordinates, team
members, customers, suppliers/ vendors - anyone who comes
into contact with the employee and can provide valuable
insights and information or feedback regarding the “on-the-
job” performance of the employee.
360 degree appraisal has four integral components:
1. Self appraisal
2. Superior’s appraisal
3. Subordinate’s appraisal
4. Peer appraisal.
Self appraisal gives a chance to the employee to look at
his/her strengths and weaknesses, his achievements, and
judge his own performance. Superior’s appraisal forms the
traditional part of the 360 degree appraisal where the
employees’ responsibilities and actual performance is rated
by the superior.
Subordinates appraisal gives a chance to judge the employee
on the parameters like communication and motivating
abilities, superior’s ability to delegate the work,
leadership qualities etc. Also known as internal customers,
the correct feedback given by peers can help to find
employees’ abilities to work in a team, co-operation and
sensitivity towards others.
Self assessment is an indispensable part of 360 degree
appraisals and therefore 360 degree Performance appraisal
have high employee involvement and also have the strongest
impact on behavior and performance. It provides a "360-
degree review" of the employees’ performance and is
considered to be one of the most credible performance
appraisal methods.
360 degree appraisal is also a powerful developmental tool
because when conducted at regular intervals (say yearly) it
helps to keep a track of the changes others’ perceptions
about the employees. A 360 degree appraisal is generally
found more suitable for the managers as it helps to assess
their leadership and managing styles. This technique is
being effectively used across the globe for performance
appraisals. Some of the organizations following it are
Wipro, Infosys, and Reliance Industries etc.
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